What is Virtual Assistance?|
What Virtual Assistance isn't.|
|I currently do everything myself! Why would I consider working with a VA?|
Who would work with a VA?|
It sounds wonderful to not have to share my office, but if I wanted an assistant, why would I hire one who is potentially hundreds of miles away?|
Why wouldn't I work with one of these secretarial services I've seen around town, or a freelancer from eLance, Odesk or even Craigslist?|
Do all VA's work in partnerships? Can't I hire one to type just a couple of documents for me, just this one time?|
Why wouldn't I want to give my secretarial work to a local company or a freelancer, and have a VA just working on bigger things?|
How long would I work with a VA?
||Isn't it more expensive than hiring an employee?|
||I've been told that I don't have to pay for things like vacation, and insurance. Is that true?|
||I don't think I should pay for a VA's benefits. In fact, I've seen charts on the Internet that tell me that I don't pay for things like that.|
What kinds of work might my VA do?|
Is there anything my Virtual Assistant can't do for me, or that I shouldn't ask for?
So, how much can I really expect to pay?|
Does Virtual Assistance work better for any particular type of person or professional?|
And why would I want to choose a VA from The Registry?|
You mentioned certification. Tell me more--why should certification matter to me?|
So, how do I choose?|
It sounds like I need to be a pretty smart client. There's clearly a lot to think about, and I'm not sure I really know the direction I need to go in to even begin! What can I do to really be sure that working with a VA is what I need, and whether or not I'm ready to move forward?|
||Are there exisiting clients of your trained VAs I can contact?|
|Are there any articles I can read that will help me understand how to best work with my AssistU-trained VA?|
|Is there any way to get help from AssistU as I go into the process of choosing? It feels like a really big important thing, and I want to make sure I'm smart about it. Working with the experts would sure help!|
Q: What is Virtual Assistance?
A: Virtual Assistance is a fairly new administrative profession. The professionals are called Virtual Assistants, or VAs. VAs are micro business owners who provide administrative and personal support while working in long-term collaborative relationships with only a handful of terrific clients. Using the best of current and emerging technologies, VAs support their clients seamlessly--without having to ever step foot inside the clients' offices.
It's a fabulous way of working, and opens new doors for clients who need ongoing, collaborative administrative support!!
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Q: What Virtual Assistance isn't.
A: As you move around the 'net, you'll see a variety of definitions about what Virtual Assistance is, and what VAs do. AssistU has always had a strong and distinctive brand of Virtual Assistance which we believe is the highest and best standard for the industry as a whole.
Our brand is about VAs providing administrative and personal support, across the board, in long-term and collaborative relationships. So, a VA is a person who supports a client, across the board, administratively and personally without being geographically present in the client's location.
Having said that, a VA is not someone who provides consulting services. That person is a consultant. A VA isn't someone who only provides bookkeeping services. That person is a bookkeeper. A VA isn't someone who only provides marketing support. That person is a marketing consultant or a marketing assistant. A VA isn't someone who books speaking engagements. That person is an agent. Nor are VAs Tax Advisors, Accountants, Medical Transcriptionists, Web Designers, or professional business and personal coaches.
In our opinion, what makes a person a VA isn't that the services can be performed at a distance, but rather that the services that are being performed are administrative in scale and scope, and are provided with the desire to support the client across the board, not with just one specific function or task, no matter how ongoing that might be.
While it's possible that a VA may offer additional services, those who offer limited, or non-administrative services are not, in our opinion, Virtual Assistants.
Are we judgmental? We don't believe so. There's certainly room in the business world for whatever any entrepreneur wants to do. However, we feel, and have always felt, that there needs to be a strong definition of what this profession is about; in order for Virtual Assistance and VAs to have a future, we need to distinguish ourselves and what we offer as distinct from all others.
At AssistU, through our brand, we have been doing that since we formalized the profession more than a decade ago, and it's part and parcel of what we stand for.
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Q: I currently do everything myself! Why would I consider working with a VA?
A: Sooner or later you'll find you simply can't continue to do it all and have a great life. Something has to give! When you give work to a VA, and allow him or her to proactively support you in reaching your goals, you free up time and energy for an abundance of other things. Those things might include:
Growing your business
- More time with family
- Responding to other opportunities (professional and personal)
- Balancing home and work responsibilities
Additionally, look at the dollar value of your time. Whatever that
number is, that's how much it costs you to do your administrative
work, and we're willing to bet you do it less effectively and
efficiently than a VA could. There's no financial model on the planet
in which doing that makes sense.
VAs are dedicated, driven, masterfully skilled administrative professionals who genuinely want to powerfully impact your life!
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Q: Who would work with a VA?
A: VAs work with successful people of all kinds. Authors, sales people, consultants, coaches, executives, professionals, entrepreneurs -- anyone who wants to live a more balanced life with more free time to do the things he/she wants to do!
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Q: It sounds wonderful to not have to share my office, but if I wanted an assistant, why would I hire one who is potentially hundreds of miles away?
A: Well, part of the benefit of having a VA is that you haven't hired anyone. When you work with a VA you get a partner (in the relationship sense, not the legal sense!) not an employee. You get someone who chooses to work with you as much as you choose to work with him or her. The VA's decision to work with you will be based on being attracted to your work and on being interested in being your partner for success, rather than because he or she is looking for "some job." People work with VA's because they:
- Don't have the space for someone in the office
- Don't want someone in the office
- Don't have the equipment needed for someone else to use
- Don't want to buy the equipment
- Don't want the associated work and cost of having an employee:
- Paying for someone else to administer payroll, benefits
- The cost of firing an employee
A recent study showed the cost of firing an hourly employee averages close to $1400, including costs for disciplinary warnings and actions taken, documentation, grievances, arbitration, litigation, and unemployment claims. Not included were damage to customer relationships, loss of assets, decreased productivity, or management time to handle the termination process.
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Q: Why wouldn't I work with one of these secretarial services I've seen around town, or a freelancer from eLance, Odesk or even Craigslist?
A: If what you want and need is the most basic secretarial support, then you might just want to work with a local secretarial service or a freelancer you find online.
If, on the other hand, you want the benefit of working with someone who really wants to know you, your business, your customers, and who wants to be deeply involved in your success, you'll want to work with a VA.
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Q: Do all VA's work in partnerships? Can't I hire one to type just a couple of documents for me, just this one time?
A: Because each VA owns his or her own business, each is going to have very different standards regarding the kind of work he or she is willing to do. All of the VA's you'll find in The Registry primarily work in partnership with others. They find it's more rewarding for them to do that, and feel they don't do their best work unless it's in a relationship with someone.
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Q: Why wouldn't I want to give my secretarial work to a local company or a freelancer, and have a VA just working on bigger things?
A: You might. However, what people have found is that it doesn't really pay to do that.
Secretarial services and freelancers are often less expensive per hour. That's true. The problem is that the people who work there don't
know you, or your business, or your customers. You have to do a lot of work, upfront, before giving them the work, so that they know what you want and even then, sometimes you need to speak with them several times before your documents, faxes, messages, etc., represent you in your voice.
Once your VA gets to know you, you'll find he/she can speak for you and write in your voice. Your VA, because he/she has learned you (and you've made the investment in the relationship to let him/her get to know you!), can listen to you speak just a few words about what you want done, and make it happen.... sometimes even better than you could have done it yourself.
In addition, the more the VA knows about your needs, the less time it will take him or her to do your work --- you may actually save money over time when working with a VA!
So, even for the basic secretarial work, where do you really get your best value?
The key is to remember a VA becomes your partner for success. A secretarial service or freelancer is better equipped to help you for the short term.
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Q: How long would I work with a VA?
A: Just as there are assistants who have worked for the same person in the corporate world for many years, it's possible that could happen with your VA.
Part of the power in this dynamic relationship comes in the synergy which happens between the people working together. There's a flow, a spark, an ease of working with a VA which turns days to weeks, weeks to months, months to years, all before you know it.
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Q: Isn't it more expensive than hiring an employee?
A: No. The cost savings is two-fold: financial and emotional.
When you hire an employee, on top of a salary or hourly wage, you
have a ton of things you need to administer (payroll, benefits), many
things to buy or lease (equipment, furniture), you have to deal with
a variety of insurances (workers' comp, unemployment), pay your share
of taxes, conform to Federal mandates (OSHA, ERISSA), and you have to
share space well (no more working in your pajamas!). It's expensive
and can be grueling.
Virtual Assistance was never intended to be the low-cost alternative
to getting administrative support. It was intended to be, and
absolutely is the most convenient alternative to having on-site
employees provide that support. As a result, VAs set fees based on
the value they create for clients; the higher the value, the better
the VA's compensation.
Depending on the VA, you might pay-as-you-go...giving him or her only
the amount of work you actually have during any week or month, or you
might have him or her on retainer--buying a certain amount of the
VA's time each month for a pre-set (and usually slightly lower)
One payment, once each month. No muss, no fuss. Just great support
from someone dedicated to your success
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Q: I've been told that I don't have to pay for things like vacation, and insurance. Is that true?
A: It's true that you don't pay 100% of it. It's not true that you don't pay it. In order for a VA (or any business owner) to be profitable, the fee charged for services must include an amount that allows the business owner (the VA, in this case) to cover expenses that aren't tied directly to clients. Those are all the expenses involved in running a business--and benefits are one of those expenses..
Included in your VA's fee are those expenses, and so you do pay for them.
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Q: I don't think I should pay for a VA's benefits. In fact, I've seen charts on the Internet that tell me that I don't pay for things like that.
A: The charts exist to try to make working with a VA seem inexpensive as compared to hiring an employee, but Virtual Assistance isn't the inexpensive alternative -- it's the efficient, convenient, and effective one.
When the charts tell you that you don't pay for benefits, it's a way to try to prove the economical-ness to you. But the charts are flat out wrong that you don't pay for expenses that the VA has in his/her business.
Look -- say you go to the grocery store and buy eggs. You may not be thinking about it, but the reality is that built into the price you pay for those eggs is some amount of money that allows the grocery store to pay for expenses (as well as other things--like profit).
Same thing when you take clothes to the cleaner's, see your dentist, or take your car to the car wash, or work with a VA.
No matter what you've heard, or what attitude you may have about VAs and the "kind" or "level" of work you think they do, your VA isn't some little person sitting at home in her bunny slippers who should be grateful to make $10/hour while her kid naps. Your VA is a business owner, has all the responsibilities as any other business owner, and has to cover expenses with his or her fees..
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Q: What kinds of work might my VA do?
A: AssistU VAs provide administrative and personal support, across the board, to their clients. So all your needs can be handled by your VA; she can personally do what you need, or she can make it happen. The beauty of this work is that the only things that can't be done are things which actually need to be touched in your office, such as paper filing (and even that's possible if you're creative!). Otherwise, you and your VA are only bound by imagination, need, skills and desire.
Having said that, there really are two avenues of thought you need to travel while thinking about what you want your VA to do for you. They are:
1. The tasks of today
2. The goals of tomorrow
The tasks of today are the things that absolutely must be done if your business is to operate successfully. They are almost never things that are going to make you money, but they are the things that keep you from pursuing additional money-making opportunities.
For instance, it's critical for you to reply to email, handle inquiries, schedule appointments, return calls, and do paperwork. While you probably handle all of them yourself, if you didn't have to do any of them, and could focus on your core business, you would make more money.
So, although it costs money to have your VA handle them, she's a pro with administrative tasks, does them faster and better than you do, and your giving them to her creates the time for you to make more, or focus on whatever's most important to you.
Tip: Ultimately, if you are doing your own administrative tasks, you are costing yourself a lot more than you would be paying to have a VA handle the same things.
Here are the kinds of basic "back office" tasks a VA would likely handle for a client:
The goals of tomorrow are the things you are working toward, and the tasks inherent in them that contribute to your bottom line. These are things that will bring people to you, like:
- Handle email or US mail, handling most and forwarding to you just those which need your attention
- Make appointments, keep a schedule
- Personal/business paperwork
- Make/receive phone calls/inquiries
- Send/receive faxes
- Research of all sorts
- Plan meetings and events
- Plan parties (business and personal), weddings, reunions
- Make travel arrangements - business and personal
- Renewing passports
- Dining reservations (local and while traveling)
- Golf tee time reservations
- Theme park tickets
- Site seeing tours
- Worldwide weather information
- Turn-by-turn driving directions
- Handle reservations for seminars given by clients
- Light/basic writing
- Light proof reading
- Basic copy editing
- Desktop publishing
- Newsletter publishing (print and internet)
- Canceling, creating, renewing subscriptions
- Coordination of web design/hosting
- Buy/send gifts/cards for customers of clients
- Addressing holiday cards
- Reminder service
- Transcription and Dictation
- Bill paying
- Advocate for billing disputes
- Complaint handling
- Create/maintain databases
- Relocation services help and research
Can you see that the two avenues are very different?
- Posting your articles to article banks, submitting your newsletter to e-zine directories, submitting your blog to blog directories
- Staying on top of your company news, and distributing press releases as appropriate
- Collaborating with you on appropriate "pitch" ideas for the media about your work
- Creating an online and offline media kit to submit with pitch ideas
- Researching things you can write about in your newsletter or blog ("feeding" you ideas based on what people in the blogosphere are interested in)
- Going to a telediscussion to learn about how to make your book an Amazon best seller, or build a successful affiliate program, or create easy info products you can sell or give away
- Setting up, and managing your affiliate and partner programs so that all of the people referring business to you feel fabulously taken care of
- Monitoring logs of online purchases of your products and proactively helping people who seem to have problems (or communicate that they do!)
- Being your gatekeeper; no one (except friends or family) gets to you except through your VA. She screens prospective clients using your criteria, and either passes people on, or refers them to colleagues you've put on a list for such referrals. She screens requests for your time based on criteria you've created, and says no to things you wouldn't want to do, and facilitates next steps about things you would want to do. She's the ultimate authority when it comes to you, and can even get you off the hook if you want to say no to something but aren't quite sure how to do it!
- Joining online groups, participating with your company in mind, and using an email signature that includes your URL, and the info about subscribing to your newsletter or blog
- Monitoring your reputation and help you improve it
- Helping you set up a continuity program, and then run it successfully
- Set up and maintain your shopping cart
- Help you plan then execute a product launch
- Coordinate teleclasses and telesummits
- Act as "producer" for your Internet radio or TV show
- Setting up your profiles on various social media/networking sites, as well as giving you ideas for content to use to keep things fresh; possibly even maintaining your presence on the sites with information you share with her (works best when your brand has a presence, rather than you as an individual due to transparency that's so important in social media).
- Helping you create online communities
- Creating a publishing calendar of various topics you might want to blog or write articles about
- Repurpose content you've already created so that blog posts become Twitter tips, then video content, then ideas for teleclasses, then e-books, then free reports, and so on
- Systematizing your processes
- Actively looking for people with whom you could create strategic partnerships for your mutual benefit, and/or the benefit of your clients, then making the connection for you
- Helping you identify, then implement and manage, any number of multiple streams of income
- Subscribing to, then reading blogs and e-zines done by others in your industry, or markets you target.
- Providing a weekly update of all the news you need to know, but don't have time to seek out and read yourself. Think of your VA as a personal clipping service, or news aggregator.
- Learning about new tools and methodologies for working that will make your processes and procedures better and more efficient, then implementing them and training you (and others on your team) in their use. The better you can work and collaborate, the more quickly you can respond to opportunities and challenges, and the more attractive you'll be to potential clients. Your VA can always be on the lookout for how you can better serve, and attract, clients
Each powerful in its own way, you need to be doing ALL of those kinds of things on both lists if you want to be successful and profitable. Most clients really are only thinking of the back-office tasks they can delegate, and not focusing on how a VA can actively contribute to attracting markets, make connections, and help you serve your clients well - all things that she can do that do contribute to your bottom line.
It's important to note that a VA's job is never to actually put money in your pocket. That's your job. But your VA can both handle the tasks of today, and the goal-reaching work you should be actively pursuing.
While it's true that when you start working with a VA, you might only need the back office tasks done. Realize that if you're really working on your success, it won't take long before you need the goal-oriented stuff, too. Look for a VA who is more savvy than you need her to be-it will serve you well in the long run.
On another note: Some VAs have specialized skills they can bring to the table for your benefit. In addition to the administrative and personal support they offer you, some VAs may also offer you:
Of course, these skills are billed at a rate that is separate from and higher than the rate generally billed for assisting.
- Corporate Intelligence
- Personnel Management
- Business Planning
- Quality Control
- Space Planning
- Safety Consulting
- Ghost Writing
- Position clients as experts in a given field/Publicity
- Virtual Office Management
- Web Design
Some VAs have also developed niches - specializing in working with certain kinds of professionals. Some of those professional groups are:
New niches and specialties are emerging all the time!
- Personal and Business Coaches
- Real Estate Brokers/Agents
- Real Estate Appraisers
- Financial Professionals
It's not so important that your VA knows how to do it all. No one knows how to do that! What's important is that you understand that he or she knows how to get it all done. AssistU trained VAs have valuable resources that allow them to make things happen for you easily. Of added value is that when you work with an AssistU VA, you get the benefit of all the experience in our community, which is now comprised of more than 500 VAs! They all support each other, and we support them. And all of that is brought to bear on your behalf by your VA.
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Q: Is there anything my Virtual Assistant can't do for me, or that I shouldn't ask for?
A: Of course! If each of us learned 500 new things each day, there would still always be things we didn't know how to do. So it stands to reason that there will be things each VA can't do -- what those are will vary from VA to VA. The thing is--it doesn't matter, really, what your VA can do. What matters is what she can get done...what she can make happen for you. And great VAs can get absolutely anything and everything done (as long as it's not illegal, immoral, or impossible!). Great VAs have the ready resources to handle it all... to be your one-stop shop, as it were. Whatever you need (and we mean that quite literally!), you should go to your VA for it.
We mentioned that VAs will not do things that are illegal, immoral, and impossible. Those are the kinds of things you shouldn't ask your VA to do. Additionally, you shouldn't ask your VA to do things you really need a different sort of professional to do. For instance, there are many marketing functions that VAs can handle for you. But if what you really need is a publicist or a marketing consultant, and you expect your VA to perform at the levels of those professionals, your expectations are completely unrealistic, and you'll be horribly disappointed. Don't ask your VA to be something she's not qualified to be.
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Q: So, how much can I really expect to pay?
A: Again, VA's are in private practice, and they price their services according to their skills, their desire to do certain kinds of work, their experience, and their reputation. You really need to speak with a VA, share your ideas and the vision for your success, and ask what it might cost to have him or her be a part of that.
Generally speaking, however, you can expect to pay one of our graduates between $30-$100+ per hour. VAs who work with your niche, and our certified VAs will likely to be at the upper end of that range, or possibly higher. If you want a number for budgeting purposes, planning for $50/hour wouldn't be unwise.
Remember, Virtual Assistance wasn't developed to be the economical alternative to hiring employees, but the convenient alternative. Don't look for cheap labor here--you simply won't find it.
Remember the time you pay for is 100% productive time. It will feel to you as though there are far more minutes in a VA's hour than you ever remember getting in an employee's hour. That's because you pay for no down-time, or time not spent specifically working on what you most need!
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Q: Does Virtual Assistance work better for any particular type of person or professional?
A: Generally speaking, the benefits are enormous to almost anyone who's busy
and needs support.
What we've found, however, is that some people are better prepared to work
in these kinds of relationships.
The people who are generally in a good position to work with VAs are:
- People who value relationships
- People who easily see VAs as pros and equals in the relationship
- People who have big goals
- People who are somewhat cyber savvy, and well-organized
- People who can articulate needs and desires
- People who can let go of things easily
- People who are trusting and trustworthy
- People who are focused, centered, and organized
People who aren't in a good position to work with a VA are:
- People who aren't online and who can't understand why this would work
- People with big egos, who are controlling, and/or arrogant
- People who can't let go, who have to micromanage
- People who think VAs are task-oriented, low-level employees types, rather than equals in the relationships they form with clients
- People who live in the urgent, where everything is last minute, where they procrastinate then rush to deadline, where they need people at their beck and call because the work is the driver, rather than their driving the work
- People who thrive on drama and who have to have drama surrounding them at all times.
- People who don't understand the power created in a relationship with a fantastic assistant
- People who aren't easily trusting, or have issues with trusting others
- People who aren't open to learning new ways of working and communicating
- People interested in finding cheap laborers to provide high-end assistance
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Q: And why would I want to choose a VA from The Registry?
A: Simply stated, AssistU trained VAs are the best in the business.
They're the only ones who have taken the time to get such intense industry specific training, and the only ones who hold the prestigious CPVA (Certified Professional Virtual Assistant) and CMVA (Certified Master Virtual Assistant) designations which holds them to the highest professional standards in the
The only people you'll find in the AssistU Registry are graduates of the AssistU
Virtual Training Program -- and we endorse every one of them in that they have completed our rigorous, twenty-week program to our satisfaction.
By choosing a VA from The Registry, you can be sure that you will find a partner for your success. The only thing you'll need to explore is whether there's a fit in terms of your personalities, styles and work objectives.
If you know that you're ready to get a referral from the Registry, you can start that process by clicking here. When you get to the referral form, please note at the top of the form that there's a link to a very special audio to help you best understand how to complete the referral request. We wholeheartedly suggest you take the time to listen, or to read the transcript.
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Q: You mentioned certification. Tell me more--why should certification matter to me?
A: Certification, in general, should say to you that a VA is invested in ongoing professional growth, and is committed to excellence in his or her business and profession. We applaud anyone who takes the extra step to reach for certification, and you really should, too.
As someone wanting to work with a VA, there's still more for you to consider. You need to look at what certification a VA holds, and how that certification is earned; that will tell you a great deal about the worth of the certification itself.
AssistU was the first organization certifying VAs, our certifications are the most difficult to earn, and they hold the VAs who earn them to the highest professional standards in our industry. Certification exams are experiential, not knowledge based, and are earned only after a VA has proven his or her ability and skill as a VA. Our first level of certification, for instance, requires an intensive eight-week long certification exam. Eight weeks. Eight weeks in which the VA has to show us his or her "stuff" before we're willing to consider certifying him or her.
Every other certification in the Virtual Assistance industry is knowledge based. Those certifications are awarded to anyone who has prior admin experience and/or can pass a test; whether or not that person has ever actually worked as a VA, or has what it takes to do so, simply doesn't factor in. AssistU VAs are the only VAs in the world who are specifically trained to be VAs, and then are certified based solely on what they prove they can do. That should matter to you when you think about certification.
Feel free to visit our Alumni Verification System where you can verify our current AssistU graduates, CPVAs, and CMVAs.
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Q: So, how do I choose?
A: When you fill out our Registry referral form, you'll be contacted within five business days (although probably much, much sooner!). The VAs who contact you will be doing so because they believe, given the information you've supplied, that there's a potential fit your needs and their skills, and with regard to your personalities. So much so, in fact, that they want to take the next step and investigate the possibilities further.
You might hear from one VA. You might hear from several. They're all highly skilled and interested in you and your business. At the point at which they contact you, you simply need to arrange time to talk with them. Once on the phone, you can both really sense whether there's a connection and whether you might want to work together.
Discuss your business, your needs as you see them now, and your challenges openly with the VAs. They'll likely respond not only to what you say, but also to what they hear in what you don't say. They'll ask questions and share their thoughts about the potential they see in working with you and how that might impact your work and your life.
Because the hope is to start a long-term relationship, don't be surprised if there needs to be more than one conversation. Choosing a collaborative partner for your success isn't something to be done quickly or lightly!
The VA will also share with you how his/her practice is set up, fees, availability, etc., so you can see if there's a fit in that way.
And remember this is a mutual decision to work together. We're shattering the boss/assistant paradigm here. It's a budding relationship. Two people with varied skills and knowledge coming together in partnership for your success. Just be yourself. Being as genuine as you can will allow the VA to understand you far more quickly than she would if you present a heavily professional corporate image.
And when you find one you want to work with who is excited about working with you you won't have to really do anything. The agreement to work together will come very naturally. Before you know it, you'll have a valuable, collaborative assistant and your business and life will begin to be very different.
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Q: It sounds like I need to be a pretty smart client. There's clearly a lot to think about, and I'm not sure I really know the direction I need to go in to even begin! What can I do to really be sure that working with a VA is what I need, and whether or not I'm ready to move forward?
A: As you consider what it might be like to work with a Virtual Assistant, why not take the time to call and listen in on a conversation we taped with clients of AssistU-trained Virtual Assistants!
To listen, simply press the Play button on the audio player below;
it's that easy! !(Total listening time: 45 minutes)
In seconds, you'll be listening in as Anastacia Brice, President and Chief Visionary Officer of AssistU, talks with people who once did
everything themselves, but have come to realize, with the support of their fabulous AssistU-trained VAs, that they can do anything, they just don't have to do everything alone. Anastacia and the clients speak to the issues you probably have yourself, like what you need to be thinking about before you enter into this kind of relationship, how to get clear on your needs (there is a way!!), how to be successful when working virtually, how trust builds when you can't see the other person, how to get out of your way, delegate most of what you do, and how to use the new-found time and space you'll have to really jump your business and life forward.
Anastacia is also available to do private coaching about how to best work with a VA, or how to use a VA the smartest way for your business. As a former Virtual Assistant herself, the President of AssistU with two VAs of her own, and the expert in this industry, she's delighted to share her wealth of knowledge and practical experience to support you in getting the clarity you need to move forward on the right path for you. If interested in that, just let us know. We're here to help!
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Q: Are there exisiting clients of your trained VAs I can contact?
A: Fortunately, the clients of our VAs are successful business people. Unfortunately, that also means that they don't have the time to devote to answering questions from people who are considering working with VAs.
To give you what you need, however, we invited some of them to a call where they talked with us about working with their VAs, how they handled their work before, what has been the biggest benefit, what has been their greatest challenge and how it was resolved, what kinds of things their VAs do for them, and other topics we thought would be of interest to people considering working with VAs.
We taped that call, and have made it available to you, 24 hours a day. Simply press the Play button on the audio player below; it's that easy! (Total listening time: 45 minutes)
We also invite you to read what clients are saying about working with their
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Q: Are there any articles I can read that will help me understand how to best work with my AssistU-trained VA?
A: We're happy to contribute the following!
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Q: Is there any way to get help from AssistU as I go into the process of choosing? It feels like a really big important thing, and I want to make sure I'm smart about it. Working with the experts would sure help!
A: Our founder, Anastacia Brice, absolutely knows more about working this way than anyone on the planet, and loves helping people just like you find amazing VAs while being smart in the looking, finding and retaining process. We created Registry Gold so that you could get Anastacia in your corner--which is actually beyond smart, because you get to benefit from her knowledge, her expertise, get a little consulting, a little coaching, and leave her process crystal clear about what you need, how to think about the engagement, with appropriately set expectations, and mostly likely--with the perfect VA for you and your business! You can get more info on Registry Gold, here.
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